Feb 18, 2016
"How to be a Concierge in Your Own Business" to be Presented at March WNET Meeting
Do you know the feeling you get when you enter a fancy hotel with a concierge there to serve you? The successful concierge will, not only address your needs and concerns, but will make you feel significant, honored and greatly valued. In turn, you will want to return to that hotel simply so you can feel that way again. A successful business owner will make you feel the same way.
Ellen Butler Clark, Concierge of Experience Oswego, will outline how you, as a business owner, can be a concierge for your own business at the next Women's Network for Entrepreneurial Training's (WNET) monthly breakfast meeting, Thursday, March 3rd, 8 a.m. at Operation Oswego County, 44 West Bridge Street, Oswego. "Any business," Clark says, "can be improved by adapting the time-tested qualities of a professional concierge to your business." Qualities like integrity, sincerity and passion can be portrayed to your clients, whether you have an actual "brick and mortar" business, handle everything online or somewhere in between. Most importantly, making your clients feel like guests in an upscale hotel, will ultimately create client loyalty for your business.
Ellen Butler Clark, Concierge of Experience Oswego NY, set out over twenty-five years ago to fulfill her dream of running a bed and breakfast as she raised her children. While things did not go quite as planned (Do they ever?), Ellen finally realized that goal. Today, with her kids grown and her stint as innkeeper having come to an end, Ellen has expanded on her original dream and is now a concierge in the city of Oswego.
"Things to do. Places to go. People to see." is the tagline for Experience Oswego, as Ellen believes that there is something for everyone in the city of Oswego. Her latest success has been "Hearts on the Bridge", where Experience Oswego was approved by the common council of the City of Oswego to have ten 5 foot illuminated and animated hearts placed on the Bridge Street bridge in Oswego for the month of February. "Just something to make to people smile," says Ellen.
Through networking, presentations and information sharing, WNET provides professional development and personal growth for women in business.
The cost for each seminar is $15. Each seminar includes a light breakfast.
WNET is supported locally by Operation Oswego County, BeautiControl and By Detail.
Pre-registration is required for each seminar, and may be made by calling Operation Oswego County, weekdays, at 315-343-1545, or via e-mail firstname.lastname@example.org. Payments may also be made via Credit Card on our website.
For more information about WNET, visit http://www.oswegocounty.org/WNET/index.html. Follow us on Facebook, https://www.facebook.com/WomensNetworkforEntrepreneurialTraining.